- Ordering and Proof Approval:
a. IFloPrinting, herein referred to as “the Company,” facilitates the creation of custom goods with a meticulous order process.
b. Upon purchase, customers shall receive a detailed proof of the custom product, serving as a comprehensive representation.
c. Approval of the proof implies explicit acceptance of the product’s design, recognizing that subsequent modifications may incur supplementary charges. - Refund Policy:
a. Custom goods, being inherently personalized, are strictly non-refundable, emphasizing the intricate nature of the proofing process.
b. The Company will entertain refund requests exclusively in cases of manufacturing defects or errors attributable to IFloPrinting. - Cancellation:
a. Acknowledging the time-sensitive and personalized nature of custom orders, cancellations post-proof approval are regrettably not permissible.
b. Cancellation requests must be diligently submitted before proof approval for consideration. - Quality Assurance:
a. IFloPrinting maintains unwavering commitment to stringent quality standards, requiring customers to promptly report any manufacturing defects within 7 day from delivery date for comprehensive resolution. - Shipping and Delivery:
a. Estimated shipping times are provided as a guide, recognizing that the complexity of custom orders may influence actual delivery timelines.
b. IFloPrinting absolves itself of liability for delays arising from external factors such as inclement weather, natural disasters, or carrier-related issues. - Customer Responsibilities:
a. Customers bear the onus of providing accurate information for custom orders, recognizing that any errors in the provided information are their responsibility.
b. Additional charges may apply for corrections necessitated by inaccuracies in customer-provided information. - Intellectual Property:
a. Customers explicitly affirm their legal right to utilize any images, logos, or content provided for custom orders.
b. The Company reserves the unequivocal right to decline any order that violates intellectual property rights. - Communication:
a. Customers are obliged to provide a valid and regularly monitored email address to facilitate seamless communication regarding their order.
b. IFloPrinting reserves the right to communicate predominantly through the provided email address for official correspondence. - Chargebacks and Legal Actions:
a. Chargebacks initiated without just cause constitute a fundamental breach of these terms.
b. Customers engaging in unwarranted chargebacks may be subject to legal actions, and a 5% fee on the total transaction amount will be levied to cover associated administrative and legal expenses. - Bounced Checks:
a. Payments made via check are expected to be successfully processed.
b. In the event of a bounced check, a non-negotiable fee of $150 is imposed to cover processing fees and administrative efforts.
c. The Company reserves the right to pursue legal action to recover both the original amount and any associated fees arising from a bounced check. - Changes to Terms and Conditions:
a. The Company retains the prerogative to modify these terms and conditions, with customers being duly informed of any alterations.
b. Continued utilization of IFloPrinting’s services implies an unequivocal acceptance of the revised terms. - Governing Law:
a. These terms and conditions are subject to and governed by the laws of New York
b. Disputes arising herein shall be resolved through arbitration in accordance with contact to IFloPrinting we will be more then happy to help if we have made a mistake from our end.
By proceeding with a transaction with IFloPrinting, you acknowledge having thoroughly perused, comprehended, and willingly agreed to adhere to these extensive and complex terms and conditions.
In the act of voluntarily subscribing and creating an account or placing an order with IFloPrinting Corp, the undersigned party explicitly and irrevocably consents to the express and categorical relinquishment of any and all rights to institute disputes, legal or otherwise, in connection with any and all orders placed with our esteemed company. This waiver is instituted with full awareness and comprehension that IFloPrinting Corp has, in place, an exclusive and dedicated claims department endowed with the singular purpose of investigating, arbitrating, and redressing any and all discrepancies, errors, or omissions that may arise as a consequence of our own acts of negligence.
By affixing one’s electronic or physical signature to this agreement, the undersigned party acknowledges the unequivocal existence of the aforesaid claims department, which is vested with the fiduciary duty to undertake comprehensive and meticulous examinations into instances of product damage, misalignments in sizes, or deviations from the precise quality criteria explicitly stipulated by the user in their initial order.
Upon the substantiation of any such errors that may be rightfully attributed to the operations of IFloPrinting Corp, the claims department, acting with the utmost diligence and procedural efficacy, shall institute appropriate and commensurate remedial measures. These measures may encompass, but shall not be restricted to, the issuance of replacement items or the facilitation of a monetary refund, contingent upon the nuanced particulars and exigencies inherent in the specific circumstances surrounding the aforementioned discrepancies.
This affirmative waiver of dispute resolution mechanisms is crafted and promulgated with the underlying objective of fostering operational efficiency, transparency, and accountability within the purview of IFloPrinting Corp’s commitment to the delivery of superlative products and services. It is underscored that this waiver does not function as an exculpatory device, but rather as a mechanism through which IFloPrinting Corp upholds its unwavering commitment to rectify, without delay, any errors or oversights traceable to its own lapses, thereby safeguarding the sanctity of the client-vendor relationship and augmenting the overall user experience.